Testimonials
"Last night we fully implemented the Firefighter Response System at our 3 stations.
This morning we received a call for cardiac arrest. Our career staff headed out
on apparatus as usual, and I was shortly behind them. Due to the fact we had this
system in place, I noticed a responding volunteer heading to the station, thus I
waited and had another responder to help with the code...
I can tell you that within the first 12 hours of this (the Firefighter Response
System) being implemented in the Depoe Bay Fire District, it has proven to be very
valuable to me and the citizens we serve!"
Joshua L. Williams, Fire Chief
Depoe Bay Fire District
"The Firefighter Response System now gives our shift commanders the ability to better
understand what apparatus will be staffed before our volunteers even arrive at the
station. This gives them the ability to prepare operational strategies well in advance
of the first units departing the station.
This has been an excellent and affordable investment for North Lincoln Fire & Rescue."
Michael Ryan, Division Chief/Training
North Lincoln Fire & Rescue
"We are very satisfied with Advanced First Responder Solutions and the Firefighter Response System. The program is successful within our volunteer department and knowing who is on their way proves to be advantageous for a prompt response. The software is easy to navigate and customer service is exceptional."
Gary Wilton, Fire Chief
North Saanich Fire Rescue
"I love it, the system has proven to be a valuable asset to me as a duty officer. I no longer need to guess whom I have responding. I can take one look at the screen and instantly know how many personnel I will have on any given emergency."
Sonia Lawrence, Volunteer Lieutenant & Duty Officer
Depoe Bay Fire District
"The Firefighter Response System has helped us reduce response time by immediately notifying us who is responding to the call. This has allowed us to maximize our resources without unnecessary delays in response times."
Brandon Hamilton, Fire Chief
Sublimity Fire District
"The Firefighter Response System is such a simple system to use, and to the best of my knowledge a one of a kind system. Our firefighters could not believe how simple this system is and how much information you get out of it. One of the thing I like about it the most is the fact that it is web based and I don't have to try to keep up with updates to the system, I can log in from anywhere and see exactly who is responding and how many personnel I have available for the next incident, I can even do this from my phone. I think the system is a must for Volunteer departments and it even has functions that are invaluable for full time career departments."
Dean Klinger, Fire Chief
Sedro-Woolley Fire Department
"....customer service is exceptional!"
Gary Wilton, Fire Chief
North Saanich Fire Rescue
"…worth every penny we spent!"
Joshua L. Williams, Fire Chief
Depoe Bay Fire District
"We have used the Firefighter Response System for almost a year, and have been very pleased with the information it provides. It has a distinct advantage to our duty officers to be able to see who is responding, rather than waiting to see who shows up at the station. We also find the eNotify module to be very useful in sending non-emergency messages to our personnel, as well as a backup to our voice paging system. We highly recommend the Firefighter Response System!" "The FFRS has helped us reduce response time by immediately notifying us on who is responding to the call. This has allowed us to maximize our resources without unnecessary delays in response times."
Terry Ney, Fire Chief
Sheridan Fire District
"The Firefighter Response System has become a great management tool for our department, along with an overall visual status board to monitor staffing levels 24X7. I have looked for a product to monitor our available manpower for several years and tried several of them, but the Firefighter Response System was the closest product I found to meet our needs. The staff at Firefighter Response System were open to work with us to customize their product to meet our needs as well. We can now allow our responders to manage their schedule electronically with preset timers changing their availability status daily, on a weekly schedule. The system will also allow them at any time to change their preset status by a simple phone call into the system. Besides using this product to monitor our staffing level at any time, we can now track the hours our responders are available in the report module to assure they are making themselves available routinely as needed. I have found the staff at Firefighters Response Systems to be very easy to work with, and open to ideas to mold their product to an agencies needs, that will also benefit other users of the system. "
Vince Foisy , Communications Supervisor
Rochester Hills Fire Department
